Accessibility Statement

Last updated: 27 September 2026

Our commitment

We want everyone to be able to use our website, in the spirit of Costa Rica’s Law on Equal Opportunities for People with Disabilities (Law No. 7600). We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA.

What we have done

• Text and buttons are designed for clear colour contrast.
• Images carry text descriptions for screen readers; decorative images are hidden from them.
• The website works with a keyboard and adapts to phones, tablets and computers.
• If your device is set to reduce motion, the opening animation and moving elements are turned off.
• The video on our home page has no sound or spoken content.

Known limitations

Some parts of the website are still being improved, and some content may not yet fully meet every guideline. We review the website regularly and fix issues as we find them.

Tell us

If something on our website doesn’t work for you, or you need information in another format, please write to us on WhatsApp or call +506 8784 4841. We will do our best to help and to fix the problem. If you need help planning your visit to our shop, contact us before you come and we will gladly assist.